Refund Policy

At Trust Notary Hub, we strive to provide secure and reliable notary services. Due to the nature of our services (Loan Signing, Apostille, RON, and General/Mobile Notary), returns are not applicable as no tangible products are provided. However, we offer the following refund policy:

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• Cancellations: Full refunds are available if you cancel at least 24 hours before a scheduled appointment. Cancellations within 24 hours incur a 25% cancellation fee to cover preparation costs.

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• Errors or Non-Performance: If we fail to perform the agreed service due to our error (e.g., missed appointment, incorrect notarization), a full refund will be issued upon request. Contact us within 7 days with evidence (e.g., appointment confirmation).

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• No-Shows: No refunds for client no-shows; rescheduling may be offered at our discretion.

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• Disputes: Refunds are processed within 10 business days via the original payment method. All fees comply with Texas notary regulations and are disclosed upfront.

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For refund requests or concerns, email notary@trustnotaryhub.com with your details. We aim to resolve issues promptly, ensuring your trust in every signing.